---
title: FAQ
url: https://docs.vultr.com/platform/general/authentication/faq
description: A collection of common questions and answers about Vultr account management, billing, and general platform information.
publish_date: 2024-11-15T18:19:31.868818Z
last_updated: 2025-09-12T21:47:37.252484Z
---

# Frequently Asked Questions (FAQs) for Vultr Account Information

These are the frequently asked questions for Vultr account authentication.

???+ note "Which two-factor applications does Vultr Support?"

    Vultr supports Google Authenticator and Yubikey devices.
    
??? note "How do I access my account if I lose the 2FA code generator?"
  
    If you lose access to your 2FA code generator, use the Vultr 2FA backup codes to log in to your account. Additionally, contact [Vultr support](https://www.vultr.com/contact/) for help.

??? note "How can I use 2FA with OAuth 2.0?"

    If you use OAuth 2.0 to create a Vultr account, you must enable 2FA in your GitHub or Google account instead.

??? note "How can I change my Vultr account password if I can't remember the old password?"

    Visit the [Vultr Console](https://console.vultr.com/) and click the **Forgot Password** link. Then, check your email for a confirmation link to reset your password.

??? note "Do I need to enter an email verification code each time if I enable Vultr trusted device security?"

    No, the Vultr trusted device security only prompts you to enter a verification code if you log in from an untrusted device.