--- title: FAQ url: https://docs.vultr.com/products/storage/object-storage/faq description: Frequently asked questions and answers about Vultr services, features, and common issues. publish_date: 2024-09-23T20:20:37.226161Z last_updated: 2026-05-26T19:42:16.886520Z --- # Frequently Asked Questions (FAQs) About Object Storage These are the frequently asked questions for Vultr Object Storage subscription. ???+ note "Can I Upgrade a Vultr Object Storage subscription to a new tier?" No, you cannot upgrade a Vultr Object Storage tier directly. Provision a new Vultr Object Storage subscription with your target tier and move your existing buckets to the new subscription. ??? note "Is Vultr Object Storage subscription S3-compatible?" Yes, Vultr Object Storage subscription is S3-compatible and supports many tools such as S3cmd, a command-line tool for uploading, retrieving and managing data in S3-compatible buckets. Vultr Object Storage subscription also supports many modern programming languages, libraries, and SDK tools. For more information, visit the following resources: * [How to Use Vultr Object Storage subscription in Python](https://docs.vultr.com/how-to-use-vultr-object-storage-in-python) * [How to Use Vultr Object Storage subscription with PHP](https://docs.vultr.com/how-to-use-vultr-object-storage-with-php) ??? note "How do I use Vultr Object Storage subscription on Vultr Cloud Compute instances?" Files (objects) can be transferred to Vultr Object Storage subscriptions directly from Vultr Cloud Compute instances using an S3-compatible tool or SDK. The [Vultr Object Storage subscription documentation](https://docs.vultr.com/all?searchQuery=vultr+object+storage) includes examples of using popular tools. ??? note "Since my files on Vultr Object Storage subscription are internet accessible, does that mean anyone can access them?" When you transfer files (objects) to Vultr Object Storage subscription, they are "private" by default. You need your Vultr Object Storage subscription credentials to access the files. However, some tools allow you to override this behavior - be sure to check the documentation included with the tool or SDK you use to interact with the Vultr Object Storage subscription. ??? note "What is the difference between Vultr Object Storage subscription and Vultr Block Storage volume?" Vultr Object Storage subscription offers an internet-accessible endpoint for storing and retrieving files via HTTPS. Vultr Block Storage volume provides mountable disk volumes that extend the storage for Vultr Cloud Compute instances. ??? note "Can I use Vultr Object Storage subscription as a file system?" Vultr Object Storage subscription offers an internet-accessible endpoint for storing and retrieving files via HTTPS. The overhead of HTTPS calls may severely affect your applications performance. If you're looking for a mountable storage solution, please use a Vultr Block Storage volume. ??? note "Can I use a custom domain for Vultr Object Storage subscription?" Vultr Object Storage does not support white-label domain configurations. However, you can create domain-style URLs using your existing buckets and use a domain CNAME record to point a custom domain to the Vultr Object Storage bucket URL. For example, a `storage.example.com` CNAME record pointing to `example-bucket.ewr1.vultrobjects.com`. ??? note "I closed my Vultr Object Storage subscription but I want to reuse a bucket name. How long must I wait?" If you close a subscription, you must wait at least 48 hours before you can reuse the old bucket name. If you delete a bucket via API, it will be available for immediate reuse. ??? note "Is Vultr Object Storage subscription included in the Cloudflare bandwidth alliance?" No, the Cloudflare Bandwidth Alliance program does not include the Vultr Object Storage subscription traffic. ??? note "What are the available Vultr Object Storage locations?" Vultr offers Object Storage in multiple locations, which gives you options for geographic redundancy and performance. Choose a location close to your clients and application for high performance and low latency. For high availability and redundancy, you can back up to object storage in a different location from your main application or use multiple object storage locations and [sync between them](https://docs.vultr.com/how-to-use-rclone-with-vultr-object-storage/). The available Object Storage locations and their hostnames are: * Amsterdam: `ams1.vultrobjects.com`, `ams2.vultrobjects.com` * Atlanta: `atl1.vultrobjects.com`, `atl2.vultrobjects.com` * Bangalore: `blr1.vultrobjects.com`, `blr2.vultrobjects.com` * Chicago: `chi3.vultrobjects.com` * London: `lhr1.vultrobjects.com` * Los Angeles: `lax1.vultrobjects.com` * New Delhi: `del1.vultrobjects.com` * New Jersey: `ewr1.vultrobjects.com`, `ewr2.vultrobjects.com` * Seattle: `sea1.vultrobjects.com` * Silicon Valley: `sjc1.vultrobjects.com` * Singapore: `sgp1.vultrobjects.com`, `sgp2.vultrobjects.com` * Sydney: `syd1.vultrobjects.com` * Tokyo: `nrt1.vultrobjects.com` ??? note "What tools are compatible with Vultr Object Storage for transferring objects (files)" * **Vultr Console**: You can perform basic Object Storage management tasks in the [Vultr Console](https://console.vultr.com/objectstorage/). Some operations are limited. For example, the Vultr Console cannot delete a bucket with more than 50,000 objects. Power users should use one of the other tools below to work with Object Storage, such as `s3cmd`. * **Cyberduck**: A graphical file manager for Windows and Mac. It supports S3, FTP, and many popular file-sharing services. Download it from [cyberduck.io](https://cyberduck.io/) and see our article [How to Use Cyberduck with Vultr Object Storage](https://docs.vultr.com/how-to-use-cyberduck-with-vultr-object-storage). * **S3 Browser**: A freeware Windows client for S3-compatible object storage. Download it from [s3browser.com](https://s3browser.com/) and see our article [How to use S3 Browser with Vultr Object Storage](https://docs.vultr.com/how-to-use-s3-browser-with-vultr-object-storage). * **s3cmd**: A command line S3 client for Linux and Mac. Download it from [s3tools.org](https://s3tools.org/s3cmd) and see our article [How to Use s3cmd with Vultr Object Storage](https://docs.vultr.com/how-to-use-s3cmd-with-vultr-object-storage). * **UpdraftPlus**: A popular WordPress backup plugin. See our article [How to Back Up WordPress to Vultr Object Storage with UpdraftPlus](https://docs.vultr.com/how-to-back-up-wordpress-to-vultr-object-storage-with-updraftplus). * **Rclone**: A command-line program to manage files on cloud storage. Download it from [rclone.org](https://rclone.org/) and see our article [How to use Rclone with Vultr Object Storage](https://docs.vultr.com/how-to-use-rclone-with-vultr-object-storage).