Latest Content

How to Close a Vultr Support Ticket

Updated on 18 March, 2026

Guide to closing an open Vultr support ticket using the Tickets API and reference ID.

Closing a support ticket signals that the issue is resolved. The ticket moves to a Feedback status and automatically closes after 48 hours if no additional reply is added. Adding a reply to a ticket in Feedback status reopens it.

This guide covers how to close an open support ticket using the Vultr API.

  1. Send a GET request to the List Tickets endpoint and note the target ticket's reference ID.

    console 
    $ curl "https://api.vultr.com/v2/tickets" \
  -X GET \
  -H "Authorization: Bearer ${VULTR_API_KEY}"

  2. Send a POST request to the Close Ticket endpoint to close the ticket.

    console 
    $ curl "https://api.vultr.com/v2/tickets/{reference}/close" \
  -X POST \
  -H "Authorization: Bearer ${VULTR_API_KEY}"

Comments