How to Close a Vultr Support Ticket

Closing a support ticket signals that the issue is resolved. The ticket moves to a Feedback status and automatically closes after 48 hours if no additional reply is added. Adding a reply to a ticket in Feedback status reopens it.

This guide covers how to close an open support ticket using the Vultr API.

1. Send a GET request to the List Tickets endpoint and note the target ticket's reference ID.

   CONSOLE

   Copy

   $ curl "https://api.vultr.com/v2/tickets" \
     -X GET \
     -H "Authorization: Bearer ${VULTR_API_KEY}"

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2. Send a POST request to the Close Ticket endpoint to close the ticket.

   CONSOLE

   Copy

   $ curl "https://api.vultr.com/v2/tickets/{reference}/close" \
     -X POST \
     -H "Authorization: Bearer ${VULTR_API_KEY}"

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