How to List Vultr Support Tickets

Support tickets allow communication with the Vultr support team for account inquiries, technical issues, and service requests. Listing tickets provides an overview of all open support requests on your account, while retrieving a specific ticket displays its detailed information.

This guide covers how to list all open support tickets and get information about a specific ticket using the Vultr API.

1. Send a GET request to the List Tickets endpoint and note the target ticket's reference ID.

   CONSOLE

   Copy

   $ curl "https://api.vultr.com/v2/tickets" \
     -X GET \
     -H "Authorization: Bearer ${VULTR_API_KEY}"

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2. Send a GET request to the Get Ticket endpoint to retrieve detailed information about the ticket.

   CONSOLE

   Copy

   $ curl "https://api.vultr.com/v2/tickets/{reference}" \
     -X GET \
     -H "Authorization: Bearer ${VULTR_API_KEY}"

   Explain Code

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