These are the frequently asked questions for Vultr Sub-Accounts.
You can create and attach an unlimited number of sub-accounts to your parent Vultr account. Upon activation, all charges incurred by every sub-account display in your billing information and are directly billed to your Vultr account at the end of each billing cycle.
All Vultr sub-accounts attached to your parent account share the same company or organization name and use your billing account as the default payment method. Navigate to Account > Profile > Company Details to update the company information to share with all sub-accounts attached to your account.
You cannot delete a Vultr sub-account directly. Please open a new Vultr support ticket and include your target sub-account email address and ID to detach it from your account. Detaching a sub-account may not delete it as a Vultr account because it functions as a standalone profile on its own. To permanently delete the sub-account, please open a new Vultr support ticket using the child account and submit a service deactivation request.
Each Vultr sub-account supports an unlimited number of additional users with limited or full access to the account. In this case, an entire organization department can use a single Vultr sub-account with multiple users sharing different access privileges.
Yes, sub-accounts stay active and keep running until your parent Vultr account is restored. You will be required to enter a new payment method at the end of a billing cycle if the parent Vultr account is not restored.
No, you cannot attach existing Vultr user accounts directly as sub-accounts. Please contact Vultr Support to set up the necessary authorization to attach an existing Vultr account as a sub-account linked to your parent account. Verify that the existing Vultr account is accessible and can authorize adoption requests from your parent Vultr account before contacting Vultr support.
You cannot restrict sub-accounts directly in your parent account. Please contact Vultr Support to restrict specific sub-accounts to a specific budget per quota to meet your billing procedure and plans at the end of each billing cycle.
You cannot edit the Vultr sub-account information directly. Please contact Vultr support to modify the information of sub-accounts attached to your Vultr account.
A parent account is your main Vultr account. All sub-accounts use your parent account as the default payment method. The parent account inherits all billing charges for the attached sub-accounts at the end of a billing cycle.
A child account is a Vultr sub-account with full functionality and access to all Vultr Cloud services. You can use a child account to deploy any type of infrastructure resources, with all charges billed to your parent account.
Sub-Accounts are independent Vultr User Accounts, directly linked to a single parent account, while Vultr Account users are secondary users with acccess to a single account. You can create additional Vultr account users in a single sub-account, allowing you to create an organizational structure with a centralized billing account.
By using Vultr Sub-Accounts, you benefit from: