How to Monitor Vultr Sub-Accounts

Updated on February 27, 2025

Monitoring sub-accounts allows you to view all active child accounts, pending charges, and the account balance for each account. You can view the sub-account email addresses, IDs, activation status, and billing charges, allowing you to monitor the status of each sub-account attached to your parent Vultr account.

Follow this guide to monitor sub-accounts using the Vultr Customer Portal.

  1. Navigate to Account.

  2. Find and click Sub-Accounts within the Other section.

  3. Review the list of all sub-accounts attached to your parent account.

    Sub-account List

    For every sub-account:

    • Balance: Represents the sub-account's billing balance. The balance value is ZERO for newly created sub-accounts. A positive balance means that a payment has previously been made directly to the account to cover all pending charges. A negative balance represents pre-existing charges incurred by the sub-account before attachment to your parent account.
    • Pending Charges: The real-time sub-account charges that will be billed to your parent Vultr account at the end of the billing cycle. For example, if a sub-account user deploys a new Vultr Cloud Compute instance, the real-time usage costs display in the Pending Charges section. These charges are directly billed to your parent Vultr account at the end of the billing cycle.
Note
The Vultr sub-accounts billing information updates whenever the child account incurs new charges. Please contact Vultr Support to set up billing limits for each sub-account attached to your Vultr account.