How to Monitor Vultr Sub-Accounts

Updated on April 21, 2025

Monitoring Sub-Accounts allows you to view all active child accounts, pending charges, and the account balance for each account. You can view the Sub-Account email addresses, IDs, activation status, and billing charges, allowing you to monitor the status of each Sub-Account attached to your parent Vultr account.

Follow this guide to monitor Sub-Accounts using the Vultr Customer Portal.

  1. Navigate to Account.

  2. Find and click Sub-Accounts within the OTHER section.

  3. Review the list of all Sub-Accounts attached to your parent account.

    Sub-Account List

    For every Sub-Account:

    • Balance: Represents the Sub-Account's billing balance. The balance value is ZERO for newly created Sub-Accounts. A positive balance means that a payment has previously been made directly to the account to cover all pending charges. A negative balance represents pre-existing charges incurred by the Sub-Account before attachment to your parent account.
    • Pending Charges: The real-time Sub-Account charges that will be billed to your parent Vultr account at the end of the billing cycle. For example, if a Sub-Account user deploys a new Vultr Cloud Compute instance, the real-time usage costs display in the Pending Charges section. These charges are directly billed to your parent Vultr account at the end of the billing cycle.
Note
The Vultr Sub-Accounts billing information updates whenever the child account incurs new charges. Please contact Vultr Support to set up billing limits for each Sub-Account attached to your Vultr account.

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