A collection of common questions and answers about Vultr account management, billing, and general platform information.
These are the frequently asked questions for Vultr account authentication.
Vultr supports Google Authenticator and Yubikey devices.
If you lose access to your 2FA code generator, use the Vultr 2FA backup codes to log in to your account. Additionally, contact Vultr support for help.
If you use OAuth 2.0 to create a Vultr account, you must enable 2FA in your GitHub or Google account instead.
Visit the Vultr Customer Portal and click the Forgot Password link. Then, check your email for a confirmation link to reset your password.
No, the Vultr trusted device security only prompts you to enter a verification code if you log in from an untrusted device.
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