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How Can I Get Support If I’m Unable to Log Into My Vultr Account?

Updated on 15 September, 2025

Options for contacting Vultr support when youre locked out of your account


If you cannot access your Vultr account, you have two options to reach our Support Team for assistance without logging in:

  • Visit the Vultr Contact Page and complete the support request form. Please provide detailed information about your issue, including any error messages and the email address associated with your account. This helps our team verify your identity and resolve your issue efficiently.

  • Alternatively, you can email support@vultr.com from the email address registered on your Vultr account. Include relevant details such as error messages or recent changes to your login method to expedite the process.

Note
For security reasons, support requests received from unregistered email addresses may require additional verification before we can assist with account access issues. Therefore, we recommend submitting requests from the email address registered on your Vultr account to ensure a faster resolution.