Vultr DocsLatest Content

Associated Doc

Why Haven’t I Received the Password Reset Email from Vultr?

Updated on 15 September, 2025

Troubleshooting guide explaining common reasons why Vultr password reset emails may not be received by users.


If you requested a password reset but did not receive the email, the following reasons may apply:

  • The email might be filtered by your email provider’s spam or junk folder. Please check these folders.
  • Verify that you entered the correct email address associated with your Vultr account.
  • Occasionally, emails may be delayed due to network or provider issues. Wait a few minutes and try again.
  • Some email servers may block automated emails or filter them into different folders.
  • If the email address is not registered with Vultr, no reset email will be sent.

If you continue to experience issues, contact support@vultr.com for further assistance.