Instructions for recovering Vultr account access when youve lost your two-factor authentication device using emergency backup codes.
If you lose access to your 2FA authenticator app or hardware device, you can regain access to your Vultr account using your previously saved 2FA emergency backup codes. These codes provide a one-time bypass for the 2FA prompt.
If you do not have your backup codes available, please contact Vultr Support for assistance. Be prepared to verify your identity, as account recovery involves security checks to protect your account.
To avoid future lockouts, we recommend securely storing your emergency backup codes when enabling 2FA.