A troubleshooting guide for resolving MySQL authentication failures and Access denied errors when connecting to Vultr Managed MySQL databases.
MySQL Access denied errors commonly occur when a client fails to authenticate or connect to the database due to incorrect credentials or insufficient privileges. Below are common error messages, their typical causes, and how to resolve them in Vultr Managed MySQL environments.
This error usually indicates that the username or password you provided is incorrect. Even if the user exists on the server, the password might not match what’s stored, causing the connection to be denied.
To fix this, double-check that you are using the correct username and password. When connecting via the Command Line Interface (CLI), make sure to include the -p flag so you are prompted to enter the password securely. For example:
$ mysql --host="<hostname>" --port=<port> --user="<username>" -p
After running this command, enter your password when prompted, and try connecting again.
This error occurs when you attempt to connect without supplying a password, but the user account requires one. In other words, MySQL expected a password but none was provided.
To fix this, simply add the -p flag to your MySQL command. This flag instructs the client to prompt you for the password, allowing you to authenticate properly:
$ mysql --host="<hostname>" --port=<port> --user="<username>" -p
When prompted, enter your password and reconnect.
This error indicates that while your credentials are correct, the MySQL user lacks the necessary privileges to access the specified database. This is a permissions issue rather than an authentication failure.
To address this, connect using an administrative user with sufficient privileges, such as vultradmin. Once connected, check the privileges granted to the user with:
mysql> SHOW GRANTS FOR '<username>'@'%';
If the user does not have adequate access, grant the required privileges:
mysql> GRANT ALL PRIVILEGES ON <database_name>.* TO '<username>'@'%';
mysql> FLUSH PRIVILEGES;
After updating the privileges, attempt to connect again with the user.
Beyond the common causes and fixes, the following factors can affect your ability to connect to a Vultr Managed MySQL database:
host part of your MySQL user account must correspond to the hostname from which you are connecting. Using % permits connections from any host, but if the host is restricted to specific hostnames, a mismatch will result in access denied errors.