Manage your Vultr accounts financial aspects including payments, limits, usage tracking, and billing settings.
Explains the server upgrade process, including resource changes, potential downtime, and what to expect during the transition.
A guide explaining the process for submitting valid tax exemption requests for eligible organizations.
Explains why PayPal payments may fail on Vultr and outlines the requirement for a valid backup funding source to complete transactions.
Explains how Vultr determines your tax location based on your accounts billing address and primary payment method.
Explains Vultrs pricing consistency across data centers and factors that may cause regional variations in service costs.
Vultr uses UTC for invoice timestamps since January 1, 2017, while older invoices display times in US Eastern Standard Time (EST).
Find comprehensive pricing information for all Vultr products and services on the official Vultr Pricing page.
Explains why Vultr requires a payment method for account verification and platform security before allowing resource deployment.
Instructions for updating your accounts tax location by submitting a support ticket for review by Vultrs team
Explains Vultrs bandwidth overage pricing policy of $0.01 per GB when exceeding your plans allocation.
Explains the temporary authorization hold placed on credit cards when added to Vultr accounts for verification purposes.
Explains common reasons for credit card declines when purchasing Vultr services and troubleshooting steps to resolve payment issues.
Explains the billing policy for stopped Bare Metal servers and clarifies that they continue to incur charges while in a stopped state.
Vultr charges for stored snapshots based on their size at a rate of $0.05 per GB per month.
Invoices are issued exclusively in USD with no support for local currency billing.
Explanation of Vultrs billing system for server products including Cloud Compute, Optimized Cloud Compute, Cloud GPU, and Bare Metal services.
How to add a user with billing permissions to your Vultr account for delegating payment responsibilities
Learn how to check your remaining account credit balance on your Vultr account.
Explains the unique billing structure for Vultr GPU products compared to standard compute instances.
Explains the pricing structure for Vultr Load Balancers, including monthly costs and bandwidth charges.
A guide explaining how to request higher account limits for instances, storage, or spending after establishing consistent usage and good payment history.
A guide explaining how to manage multiple payment methods in the Vultr Customer Portal, including default and backup payment designations.
Instructions for arranging payment to Vultr via ACH or wire transfer methods with proper account identification.
Explains how Vultr Object Storage billing works based on storage usage and outbound data transfer
Explains Vultrs billing policy for instances that are stopped but not destroyed, confirming charges continue while resources remain allocated.
Pricing details for enabling Vultrs automatic backup service for your instances.
Windows licenses are not included in Vultrs base monthly price and require an additional fee based on your selected Compute plan.
Documentation requirements for validating tax exemption requests on Vultr accounts
Vultr offers invoices in downloadable PDF and CSV formats for customer billing records.
A comprehensive overview of the various payment options accepted by Vultr for funding accounts and maintaining active services.
Explains the consequences of unpaid invoices and outlines the actions Vultr may take regarding account suspension or termination per their Terms of Service.
Explains Vultrs no-refund policy for all services provided on the platform.
Explains why unexpected charges may appear on your Vultr invoice and how to review your billing history for clarification.
Vultr does not accept Apple Pay or Google Pay as payment methods despite these options sometimes appearing in browsers or devices
Explains Vultrs policy on collecting indirect taxes like VAT and sales tax in various regions, noting that these taxes are calculated at billing time rather than included in displayed prices.
Explains how Vultr calculates bandwidth usage limits for customer accounts
A guide explaining how to apply promotional codes through the Gift Code section of the Vultr Customer Portal.
Explains how Vultr calculates bandwidth usage, clarifying that only outbound data transfers count toward usage limits while inbound traffic remains unmetered.
DDoS protection service pricing details and coverage information for Cloud Compute instances.