A troubleshooting guide for diagnosing and resolving network connectivity issues on Vultr Compute instances.
This guide helps diagnose and fix common network issues on a Vultr Compute instance, such as:
ping the instance from another device.If you've manually modified network settings and lost connectivity, try rebooting the instance first. In many cases, a reboot will restore the default DHCP-based network configuration.
Reboot the instance:
Visit the Compute section in the Vultr Console.
Select the instance and click Restart from the Overview tab.
Any unsaved or misconfigured network settings may not persist after reboot. Vultr instances rely on DHCP for dynamic IP assignment unless configured otherwise.
If rebooting doesn't restore connectivity, use the console to access the instance and manually enable DHCP using the configuration method appropriate for your OS:
Use this configuration in your Netplan YAML file (e.g., /etc/netplan/50-cloud-init.yaml):
Apply the changes.
Edit /etc/sysconfig/network-scripts/ifcfg-enp1s0 and use:
Restart the network service.
If none of the approaches work for you, please contact Vultr Support by creating a support ticket.
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